Privacy Policy

Last updated: 30 October 2025

This Privacy Policy explains how LetBridge (“we”, “us”, “our”) collects and processes personal data when you use our website and submit forms. We are committed to protecting your privacy and handling your data transparently and lawfully.

1. Who we are

LetBridge is a UK-based platform that connects landlords with verified rent‑to‑rent operators. You can contact us at privacy@letbridge.co.uk.

2. What data we collect

• Contact details (name, email, phone—optional)
• Property details (postcode, type, rent expectations, notes)
• Operator details (areas, budget, insurance status, experience)
• Technical data (IP address, device/browser info, basic analytics if enabled)

3. How we collect your data

Primarily from website forms powered by Netlify Forms. If you email us directly, we will process the data you provide in your message.

4. Why we use your data (lawful bases)

• Legitimate interests: to qualify leads, arrange introductions, and operate our matchmaking service.
• Consent: for optional communications (e.g., newsletters) where you opt-in.
• Legal obligations: to comply with applicable laws and respond to lawful requests.

5. How we use and share data

We use your data to assess suitability and arrange introductions between landlords and operators. We may share limited information with prospective counterparties strictly for the purpose of an introduction. We also use trusted processors (e.g., Netlify for hosting/forms, email providers). We do not sell your data.

6. International transfers

Our hosting and processors may store data outside the UK. Where that occurs, we rely on appropriate safeguards (such as standard contractual clauses).

7. Data retention

We keep enquiry data for as long as needed to provide our service and for a reasonable period thereafter (typically up to 24 months) unless you ask us to delete it earlier, subject to legal retention requirements.

8. Your rights

You have rights to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, email privacy@letbridge.co.uk. You can also complain to the UK Information Commissioner’s Office (ICO).

9. Security

We take appropriate technical and organisational measures to protect your data. No method of transmission over the internet is 100% secure; we strive to protect your data but cannot guarantee absolute security.

10. Cookies & analytics

We currently use minimal cookies. If we enable analytics (e.g., Google Analytics), we will update this policy and provide a notice with options.

11. Updates to this policy

We may update this policy from time to time. The latest version will always be available at this URL.